What are the check-in and check-out times at Resort Hotel Alex Zermatt?
Check-in is at 15:00 and check-out is by 11:00.
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Resort Hotel Alex Zermatt, Zermatt
881US$
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Key details
About the Hotel
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
- Near the Matterhorn Museum
Great
8.4
9.2
4.5
Loved by guests
"Not only hotel was incredible with a real << soul >>, special places to welcome you and many activities."
"The half board option was particularly great -- you get two choices at dinner, and it was a true gourmet experience."
"The Ski room with heated boot and glove warmers in my private locker were a fantastic add that I wasn't aware of."
Resort Hotel Alex Zermatt, a 4-star Zermatt hotel rated 8.4/10 on Booking.com, features
Rooms & Amenities
Rooms at Resort Hotel Alex Zermatt range from Classic Single Rooms to
Dining Options
Dining options feature the
Leisure & Wellness
Resort Hotel Alex Zermatt provides a range of leisure options, including skiing, mountain biking, and hiking with direct access to local trails. The wellness area, equipped with a
Business & Services
For business needs, the hotel offers flexible
“This hotel strikes a chord with its blend of mountain charm and attentive service; the staff particularly shines. The on-site gourmet restaurant and impressive spa facilities also leave a mark. Though the location near the Gornergrat train is convenient, improvements in guest transport to other stations would elevate the experience even further.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Budget Double Room
2 persons
22 m²
2 Single beds
Bathtub
room details
Classic Junior Suite
2 persons
36 m²
1 King-size bed
Heating
Bathtub
room details
Standard Double Room
2 persons
22 m²
1 King-size bed
Heating
Bathtub
room details
Superior Double Room
2 persons
28 m²
1 King-size bed
Heating
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Internet access
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Badminton
- Golf course
- Billiard tables
- Table tennis
- Squash
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Mirror
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Resort Hotel Alex Zermatt offers a delightful array of dining options that celebrate international flavors while highlighting the essence of Valaisian produce. Whether seeking a casual drink or an exquisite meal, guests will find inviting spaces and unique culinary experiences to enchant their taste buds.
Location
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
2.2
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.5
km
Landmark
Gorner Gorge
2.0
km
Landmark
Sunnegga
2.7
km
Ski Area
Wolli park for beginners Sunnegga
2.1
km
Theme Park
Forest Fun-Park Zermatt
1.4
km
Beach
Leisee
2.2
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.8
km
Garden
Ricola Herb Garden
2.0
km
Garden
Dossen Glacier Garden
3.4
km
Landmark
Zmutt Glacier
3.0
km
Landmark
Zmutt
3.0
km
Bridge
Hangebrucke
3.4
km
Landmark
Kapelle Mutt
3.0
km
Landmark
Platthorn
3.4
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.6
km
Nearby
Museum
Matterhorn Museum
500 m
Cemetery
Mountaineer's Cemetery
540 m
Church
St Peter's English Church
290 m
Bridge
Photopoint Kirchbrucke bridge
530 m
Church
Parish Church of St. Mauritius
560 m
Bahnhofstrasse
Walk of Climb
400 m
Stellisee 3920 Zermatt
Stellisee
240 m
Hinterdorfstrasse 25
Hinterdorfstrasse
440 m
Hohbalmen
160 m
Castor Mountain
160 m
Murmeli Brunnen
110 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
270 m
Denner Partner
290 m
Triftbachstrasse 7
Bergfuhrerdenkmal
470 m
Restaurants
Steakhouse 'zur alten Muhle'
100 m
Bahnhofstrasse 18
Schweizerhof Kitchen
70 m
Bahnhofstrasse 5
Cheese Factory
100 m
Bahnhofstrasse 5 In Schweizerhof
China Garden
200 m
Bahnhofstrasse 18
Othmars hutte
160 m
Riedweg
Republic Zermatt
240 m
Brantschenhaus 18
Golden India
150 m
Bahnhofplatz 2
Derby
150 m
22 Bahnhofstrasse
Petit Royal Cafe
140 m
Bahnhofstrasse 7 3920 Zermatt
Gusto Matto
170 m
Bahnhofplatz 36
Explore Zermatt
Explore Zermatt
Matterhorn Museum
7 minutes' walk
Local history and culture showcased. Unique exhibits and artifacts tracing Zermatt's evolution from a mountain village to a resort.
Gorner Gorge
25 minutes' walk
Spectacular gorge with impressive rock formations and nature trails. Perfect for photography and appreciating the local landscape.
Steakhouse 'zur alten Muhle'
2 minutes' walk
Classic steakhouse atmosphere with a focus on quality meats. Signature dishes include mouthwatering grilled steaks. Reservations recommended.
Schweizerhof Kitchen
1 minute' walk
Chic local restaurant specializing in Swiss cuisine. Enjoy traditional dishes in a modern setting, perfect for casual dining.
Cheese Factory
2 minutes' walk
Self-guided cheese tasting experience with local specialties. A must-visit for cheese lovers; varies menu catering to dietary needs.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
John
United States,
March
2025
5.2/10
My stay at Resort Hotel Alex was a good experience, really standing out for its unique atmosphere and excellent location. The cozy bars and lounge areas made it a great place to unwind after skiing. However, there was a bit of noise from the bar late into the evening that could be bothersome for some.
Rooms
10.0
The room was really spacious with a great balcony and stunning views of the Matterhorn. I loved how homely it felt, much more than your typical hotel room.
Service
10.0
Staff members like Christina and Pablo were so friendly and attentive. They helped me with skiing suggestions and made my stay feel special.
Location
10.0
The hotel's position was fantastic. It was just a quick walk to the train station and close to all the action in Zermatt.
Dining
10.0
Dining was really good, especially the breakfast buffet. There were so many tasty options, and I particularly enjoyed the dessert selections.
Facilities
10.0
The spa facilities, including the pool and sauna, were absolutely amazing. Perfect for relaxing after a long day of skiing.
Stanley
United States,
February
2025
6.0/10
My stay at Resort Hotel Alex in Zermatt was truly nice, with very nice views of the Matterhorn and a fantastic spa to unwind after skiing. The dining experience was a highlight, with delicious meals and attentive service. However, I encountered a slight hiccup with late checkout arrangements which could have been handled better.
Rooms
8.0
I stayed in a junior suite that offered stunning views of the Matterhorn. The room was comfortable but a bit small for my taste. Interestingly, while beautifully decorated, it lacked a fridge.
Service
9.0
The staff were consistently friendly and professional. They helped me with ski suggestions and dinner reservations, making my stay much easier. However, I felt like the response could have been quicker regarding my late checkout request.
Location
10.0
The location is excellent, just a short walk from the train station and ski lifts, making it very convenient to access everything Zermatt has to offer.
Dining
10.0
The restaurant provided an excellent dining experience with a diverse menu and the food was beautifully presented. I particularly enjoyed the Italian specialties and their impressive dessert buffet.
Facilities
9.0
The hotel features a great pool, a relaxing spa, and on-site tennis courts which were fun to use. The lounge areas were also lovely for socializing after a day on the slopes.
Julius
United States,
February
2025
7.0/10
My stay at Resort Hotel Alex Zermatt was nothing short of good! The hotel had a charming, cozy atmosphere that really felt like a Swiss chalet. The location was super convenient, just a quick walk from the train station, but the service made it even better with the attentive staff. The only downside was the firmness of the bed, which might not suit everyone. Overall, I'd recommend this hotel for an authentic Swiss experience, especially the gorgeous view of the Matterhorn from my balcony.
Rooms
9.0
The Classic Junior Suite was lovely and spacious, with a pretty view of the Matterhorn. The decor had that quintessential Swiss charm, though the bed was a tad firm for my liking.
Service
10.0
The staff were friendly and helpful, always ready to provide information about local sights. Their attentiveness really added to the welcoming vibe of the hotel.
Location
10.0
Located just around the corner from the train station, it was super convenient to get around. Plus, being so close to the gondola access was a huge plus for skiing!
Dining
10.0
I enjoyed a fantastic breakfast with lots of choices and even tried a gourmet dinner that was absolutely superb. The food quality really impressed me!
Facilities
9.0
The spa facilities were great, with a nice pool area and relaxation spaces that were perfect for unwinding after a day of skiing. I appreciated the range of amenities available.
George
United States,
January
2025
5.8/10
My stay at Hotel Alex Zermatt was good, with the charming decor and spacious rooms adding to the overall experience. However, I did encounter a few service hiccups with the dining staff that could be improved. The spa facilities were a fantastic way to unwind after a day on the slopes. Overall, I loved the atmosphere and location-but there is room for improvement in communication.
Rooms
8.0
The room was nice and spacious, with a separate lounge area and a small balcony for enjoying the beautiful surroundings. However, I missed having a fridge in the room.
Service
7.0
Most staff were friendly and attentive, especially during check-in. However, on certain evenings, service was slower and lacked the efficiency I expected from a hotel of this caliber.
Location
9.0
The hotel's central location made it convenient for accessing the ski lift and nearby attractions, just a short walk from the train station.
Dining
8.0
The breakfast buffet was rich with a variety of options, and the dining experience was generally impressive. I had some excellent interactions with one waiter who offered great wine suggestions, but other staff could have been more attentive.
Facilities
9.0
The spa was fantastic, and the indoor pool provided a wonderful place to relax. The hotel also had unique features like an indoor tennis court which was quite appealing.
Sonny
United States,
December
2024
6.4/10
My stay at Hotel Alex was enjoyable, with beautiful decor and a cozy atmosphere that welcomed me from the moment I arrived. The food was excellent, especially the dinner, but there were some ups and downs in service quality. The breakfast buffet could use improvement, as it was quite standard for a hotel of this caliber.
Rooms
8.0
My room was spacious and nicely decorated with wooden beams, creating a cozy ambiance. However, I noticed the lack of a fridge, which would have been a nice addition. The views overlooking the Matterhorn were absolutely stunning, enhancing the overall experience.
Service
7.0
The front desk staff were friendly and attentive during check-in, making me feel welcome. Nevertheless, I encountered some variability in service at dinner, especially on busy evenings. While some waitstaff were knowledgeable and efficient, others seemed a bit unprepared and less engaged.
Location
9.0
The location is excellent, only a short walk from the train station and in the center of town. This made it easy for me to explore various restaurants and shops nearby. The peaceful atmosphere, with no cars allowed, provided a nice respite from the hustle and bustle.
Dining
8.0
Dining at the hotel was a highlight. The dinner experience was gourmet, with exquisite dishes and attentive service from knowledgeable waitstaff. However, I found the breakfast buffet somewhat lacking, as it didn't quite meet the expectations for a hotel of this stature.
Facilities
8.0
The hotel boasts impressive facilities including a spa, swimming pool, and even an indoor tennis court. It was a fantastic place to unwind after a day of skiing. However, I did wish there were fans available for warmer nights, as the rooms can get quite hot.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in for free.
Breakfast
At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian
Year renovated:
2012
Number of floors:
5
Number of rooms:
84
Former name
Hotel Alex
FAQs
About Resort Hotel Alex Zermatt
How far is Resort Hotel Alex Zermatt from the Zermatt railway station?
The hotel is located just 0.5 km from Zermatt railway station.
What spa facilities are available at Resort Hotel Alex Zermatt?
The spa includes an indoor pool, 3 massage rooms, men's and women's saunas, a Finnish sauna, a tepidarium, and a tropical shower.
Is breakfast provided at Resort Hotel Alex Zermatt?
Breakfast is available for an additional charge of 0 CHF.
Are there dining options within walking distance of Resort Hotel Alex Zermatt?
Nearby restaurants include Restaurant at Hotel Butterfly, La Muna, Cheese Factory, Bahnhofbuffet Non Solo Treno, Swiss Chalet, Stazione, Schweizerhof Kitchen, and Alpenhof, all within 0.5 km.
What kind of fitness facilities does Resort Hotel Alex Zermatt offer?
The hotel features a fitness room with state-of-the-art equipment, tennis courts, and squash courts.
What types of room amenities can guests expect at Resort Hotel Alex Zermatt?
Rooms feature mountain views, a flat-screen TV, a sitting area, coffee and tea makers, and hair dryers.
Does Resort Hotel Alex Zermatt provide business services?
The hotel offers a conference room and facilities for up to 30 people.
What leisure activities can guests enjoy at Resort Hotel Alex Zermatt?
Leisure activities include badminton, bike tours, cycling, hiking, and table tennis.
Is there a bar or lounge area at Resort Hotel Alex Zermatt?
Yes, there is an Alex Lounge Bar that offers a selection of whiskies and cigars.
How far is Resort Hotel Alex Zermatt from the nearest airport?
The hotel is approximately 80 km from Sion airport.
What activities are available for children at Resort Hotel Alex Zermatt?
The hotel provides a children's play area and babysitting services.
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