Resort Hotel Alex Zermatt, Zermatt
533US$
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Key details
About the Hotel
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
1 person
165 sq. feet
Bed options:
1 Single bed
Mountain view
Heating
Bathtub
room details
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Classic Junior Suite
Max:
2 persons
390 sq. feet
Bed options:
1 King Size Bed
Mountain view
Heating
Bathtub
room details
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Standard Double Room
Max:
2 persons
240 sq. feet
Bed options:
1 King Size Bed
Mountain view
Heating
Bathtub
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Internet access
- No parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Baggage storage
- Locker room
- Ski storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness center
- Ski school
- Hiking
- Cycling
- Tennis court
- Badminton
- Golf course
- Pool tables
- Table tennis
- Squash
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Mirror
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
Map view
street view
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
ZermattSwitzerland
The Matterhorn
1.4
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
4800 ft
Moosstrasse
Gorner Gorge
1.2
mi
Sunnegga
1.7
mi
Ski Area
Wolli park for beginners Sunnegga
1.3
mi
Amusement & Theme Parks
Forest Fun-Park Zermatt
4700 ft
Beach
Leisee
1.4
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.1
mi
Garden
Ricola Herb Garden
1.4
mi
Garden
Dossen Glacier Garden
2.1
mi
Zmutt Glacier
1.9
mi
Zmutt
1.9
mi
Bridges
Hangebrucke
2.1
mi
Weiler Zmutt
Kapelle Mutt
1.9
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.2
mi
Platthorn
2.2
mi
Nearby
Museums
Matterhorn Museum
1700 ft
Cemetery
Mountaineer's Cemetery
1800 ft
Church
St Peter's English Church
1000 ft
Bridges
Photopoint Kirchbrucke bridge
1800 ft
Church
Parish Church of St. Mauritius
1900 ft
Bahnhofstrasse
Walk of Climb
1300 ft
Stellisee 3920 Zermatt
Stellisee
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1500 ft
Hohbalmen
600 ft
Castor Mountain
600 ft
Murmeli Brunnen
400 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
900 ft
Denner Partner
1000 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1600 ft
Restaurants
Bodega Bacchus
0 ft
Bodmenstrasse 12 3920 Zermatt
Kitchen Around
200 ft
Bodmenstrasse 14 Zermatt 3920
Stazione
400 ft
Bahnhofplatz 1 Next to the train station
Bahnhofbuffet Non Solo Treno
500 ft
Bahnhofstrasse
Swiss Chalet
700 ft
18 Bahnhofstrasse
Walliserkanne
800 ft
32 Bahnhofstrasse
Restaurant at Hotel Butterfly
500 ft
Bodmenstrasse 21
China Garden
700 ft
Bahnhofstrasse 18
Restaurant Potato
400 ft
Bahnhofstrasse 10
Derby
500 ft
22 Bahnhofstrasse
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.6
Location
9.6
Service
8.6
Dining
9.2
John
United States of America,
March
2025
5.2/10
My stay at Resort Hotel Alex was a good experience, really standing out for its unique atmosphere and excellent location. The cozy bars and lounge areas made it a great place to unwind after skiing. However, there was a bit of noise from the bar late into the evening that could be bothersome for some.
Rooms
10.0
The room was really spacious with a great balcony and stunning views of the Matterhorn. I loved how homely it felt, much more than your typical hotel room.
Service
10.0
Staff members like Christina and Pablo were so friendly and attentive. They helped me with skiing suggestions and made my stay feel special.
Location
10.0
The hotel's position was fantastic. It was just a quick walk to the train station and close to all the action in Zermatt.
Dining
10.0
Dining was really good, especially the breakfast buffet. There were so many tasty options, and I particularly enjoyed the dessert selections.
Facilities
10.0
The spa facilities, including the pool and sauna, were absolutely amazing. Perfect for relaxing after a long day of skiing.
Stanley
United States of America,
February
2025
6.0/10
My stay at Resort Hotel Alex in Zermatt was truly nice, with very nice views of the Matterhorn and a fantastic spa to unwind after skiing. The dining experience was a highlight, with delicious meals and attentive service. However, I encountered a slight hiccup with late checkout arrangements which could have been handled better.
Rooms
8.0
I stayed in a junior suite that offered stunning views of the Matterhorn. The room was comfortable but a bit small for my taste. Interestingly, while beautifully decorated, it lacked a fridge.
Service
9.0
The staff were consistently friendly and professional. They helped me with ski suggestions and dinner reservations, making my stay much easier. However, I felt like the response could have been quicker regarding my late checkout request.
Location
10.0
The location is excellent, just a short walk from the train station and ski lifts, making it very convenient to access everything Zermatt has to offer.
Dining
10.0
The restaurant provided an excellent dining experience with a diverse menu and the food was beautifully presented. I particularly enjoyed the Italian specialties and their impressive dessert buffet.
Facilities
9.0
The hotel features a great pool, a relaxing spa, and on-site tennis courts which were fun to use. The lounge areas were also lovely for socializing after a day on the slopes.
Julius
United States of America,
February
2025
7.0/10
My stay at Resort Hotel Alex Zermatt was nothing short of good! The hotel had a charming, cozy atmosphere that really felt like a Swiss chalet. The location was super convenient, just a quick walk from the train station, but the service made it even better with the attentive staff. The only downside was the firmness of the bed, which might not suit everyone. Overall, I’d recommend this hotel for an authentic Swiss experience, especially the gorgeous view of the Matterhorn from my balcony.
Rooms
9.0
The Classic Junior Suite was lovely and spacious, with a pretty view of the Matterhorn. The decor had that quintessential Swiss charm, though the bed was a tad firm for my liking.
Service
10.0
The staff were friendly and helpful, always ready to provide information about local sights. Their attentiveness really added to the welcoming vibe of the hotel.
Location
10.0
Located just around the corner from the train station, it was super convenient to get around. Plus, being so close to the gondola access was a huge plus for skiing!
Dining
10.0
I enjoyed a fantastic breakfast with lots of choices and even tried a gourmet dinner that was absolutely superb. The food quality really impressed me!
Facilities
9.0
The spa facilities were great, with a nice pool area and relaxation spaces that were perfect for unwinding after a day of skiing. I appreciated the range of amenities available.
George
United States of America,
January
2025
5.8/10
My stay at Hotel Alex Zermatt was good, with the charming decor and spacious rooms adding to the overall experience. However, I did encounter a few service hiccups with the dining staff that could be improved. The spa facilities were a fantastic way to unwind after a day on the slopes. Overall, I loved the atmosphere and location—but there is room for improvement in communication.
Rooms
8.0
The room was nice and spacious, with a separate lounge area and a small balcony for enjoying the beautiful surroundings. However, I missed having a fridge in the room.
Service
7.0
Most staff were friendly and attentive, especially during check-in. However, on certain evenings, service was slower and lacked the efficiency I expected from a hotel of this caliber.
Location
9.0
The hotel's central location made it convenient for accessing the ski lift and nearby attractions, just a short walk from the train station.
Dining
8.0
The breakfast buffet was rich with a variety of options, and the dining experience was generally impressive. I had some excellent interactions with one waiter who offered great wine suggestions, but other staff could have been more attentive.
Facilities
9.0
The spa was fantastic, and the indoor pool provided a wonderful place to relax. The hotel also had unique features like an indoor tennis court which was quite appealing.
Sonny
United States of America,
December
2024
6.4/10
My stay at Hotel Alex was enjoyable, with beautiful decor and a cozy atmosphere that welcomed me from the moment I arrived. The food was excellent, especially the dinner, but there were some ups and downs in service quality. The breakfast buffet could use improvement, as it was quite standard for a hotel of this caliber.
Rooms
8.0
My room was spacious and nicely decorated with wooden beams, creating a cozy ambiance. However, I noticed the lack of a fridge, which would have been a nice addition. The views overlooking the Matterhorn were absolutely stunning, enhancing the overall experience.
Service
7.0
The front desk staff were friendly and attentive during check-in, making me feel welcome. Nevertheless, I encountered some variability in service at dinner, especially on busy evenings. While some waitstaff were knowledgeable and efficient, others seemed a bit unprepared and less engaged.
Location
9.0
The location is excellent, only a short walk from the train station and in the center of town. This made it easy for me to explore various restaurants and shops nearby. The peaceful atmosphere, with no cars allowed, provided a nice respite from the hustle and bustle.
Dining
8.0
Dining at the hotel was a highlight. The dinner experience was gourmet, with exquisite dishes and attentive service from knowledgeable waitstaff. However, I found the breakfast buffet somewhat lacking, as it didn’t quite meet the expectations for a hotel of this stature.
Facilities
8.0
The hotel boasts impressive facilities including a spa, swimming pool, and even an indoor tennis court. It was a fantastic place to unwind after a day of skiing. However, I did wish there were fans available for warmer nights, as the rooms can get quite hot.
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